Privacy Policy

Scope of this Policy

This online privacy policy (the “Policy”) solely applies to information collected and displayed on Hobart Shine Specialists-Owned websites. It does not apply to third-party platforms, such as websites held by our franchisees, social media websites, vendor pages, websites of other organizations, limited liability companies, and so on, nor to Hobart Shine Specialists-owned websites or other Hobart Shine Specialists-owned platforms where it is not displayed. It also does not apply to information obtained through other channels, such as the phone or in person.

By installing any third-party application, you authorize that third-party application to perform the actions and/or share the information communicated to Hobart Shine Specialists or requested by Hobart Shine Specialists. We will communicate such information via a third-party application, which will then pass across the internet. Hobart Shine Specialists shall not be held liable for any dissemination, use, abuse, or disclosure of the user’s information resulting from the use of this or any third-party application.

Some of the information we gather through this Site may be “personal information”—information that can be used to identify you personally, either alone or in conjunction with other information we have. Other information, such as cookies, may not be personally identifiable.

This Policy may be extended or changed from time to time by supplementary privacy notices (“Privacy Notices”), which are provided when we collect your information. For example, certain pages of this Site may include Privacy Notices that provide further information about the information we collect on those pages, why we need that information, and the options you may have regarding how we use that information. In some situations, particular Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we conduct business.

Your Consent

By using this Site, you consent to the collection, use, disclosure, and transfer of your information in accordance with this Policy (and any applicable Privacy Notices). If you do not agree to the collection, use, disclosure, and transfer of your information in accordance with this Policy (and any applicable Privacy Notices), you may not use this Site. If you have any questions concerning this Policy or the Privacy Notice, please contact us using the details provided in the section below.

Our Terms of Use

This Policy is a part of the Terms of Service that governs your use of this website. A link to our Terms of Service is available at the bottom of each page on this website.

Your Choices

In general. We respect your right to choose how we collect, use, and share your information. This Policy covers some of your options, such as opting out of getting “cookies.” We may request that you specify your preferences at the time and on the page where you enter your information.

Previously expressed preferences. You may alter your previously stated preferences for how we use your information. If you desire to be removed from our mailing lists, please contact us using the details provided in the contact section below.

This Policy May Change

Hobart Shine Specialists retains the right to amend or modify this Policy and any Privacy Notice at any time and without prior notice, by posting the revised version on this website. These changes will only apply to information collected after we have posted the amended Policy or Privacy Notice on this website.

Your continued use of this Site following any such change signifies your understanding that all information collected from or about you after the revised Policy is posted will be subject to the provisions of the revised Policy. You can see the most recent version of this Policy at any time by clicking on the “Privacy” link at the bottom of any page in the public portions of this site.

Information We Collect

You manually provide the information. Hobart Shine Specialists collects information that you voluntarily supply (by your keyboard, mouse, or touchpad) when you use this Site. For example, we collect information when you seek service, express interest in becoming a franchisee, send us queries, or otherwise interact with this Site. Some of the information you manually enter may be personally identifiable, such as your name and contact information.

Information obtained from third-party social media platforms. You may be able to register, log in, or improve your profile on this Site by selecting to automatically populate the requested data fields with information previously submitted to a third-party social media site (such as Facebook or Twitter). By doing so, you authorize the third-party platform to send us information, including personal information, from your profile on that site. We treat that information the same as any other information you provide to us when you register, log in, or update your profile.

Information from your browser or device. Hobart Shine Specialists collects data supplied to us automatically by your web browser or mobile device. This information normally comprises your IP address, operating system name, browser name and version, date and time of visit, and pages visited.

The information we receive may vary depending on your browser or device settings. In most cases, the information we collect from your web browser and device is not personally identifiable. However, we may combine it with other information in an attempt to identify you, or with information that already identifies you.

Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain aspects of this website. For instance, we could use these technologies to:

  • collect information on how users use our website, including as which pages they visit, which links they click, and how long they spend on each page.
  • support the features and functioning of this Site—for example, saving you the hassle of reentering information already in our database or prompting the preferences you selected on prior visits.
  • Customize your experience when you use this Site, and
  • Improve our marketing activities, including the use of tailored advertisements.

The information we collect through cookies and other similar technologies is not personally identifiable, but it may be linked to the personal information you submit. If you do not want to receive cookies, you can configure your browser to refuse cookies or notify you when one is placed on your computer. You are not required to accept cookies when visiting this Site; but, if your browser rejects our cookies, you may be unable to use all of its functionality.

Information about third-party cookies

In addition to the cookies that Hobart Shine Specialists sends to your computer or mobile device via this Site, certain third parties may send cookies to you for various purposes. For example, we utilize Google Analytics, a web analytics service that allows us to see how visitors interact with our websites. To discover more about Google Analytics, check out the definition here.

Other third parties may send cookies to your computer or mobile device in order to track your online activity over time and across nonaffiliated websites, as well as to serve targeted ads on this Site or other websites.

You have options about the collection of information by third parties on our websites. For example, if you do not want Google Analytics to collect information about your visit to this site, you can download an Opt-out Browser Add-on by clicking here. Please be aware that the Add-on does not prevent information from being transferred to the Hobart Shine Specialists.

Furthermore, if you do not want some entities to collect interest-based information about you while you visit this Site or other websites, please select the collection opt-out option here. You will be routed to an industry-developed website with controls for determining whether each listed firm may collect and use data for online behavioral advertising purposes.

It is possible that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best option to eliminate third-party tracking of your online behaviors may be to change your browser settings and delete cookies. Please keep in mind that the industry-developed opt-out mechanism is individual to each device and browser. If you want to opt out of having your interest-based information collected by participating entities across all devices and browsers, follow the actions indicated above for each one.

How We Use Your Information

In general, we use the information collected through this Site:

  • to provide the information, products, and services you’ve requested.
  • to provide you with efficient customer service.
  • to give you a more personalized experience when you visit this website.
  • to provide you with information and notices regarding your use of this Site.
  • to contact you with special offers and other information that we feel you may find interesting (in accordance with any privacy choices you have stated to us).
  • to ask you to participate in surveys and submit feedback to us (in accordance with your privacy preferences).
  • help enhance the content, functionality, and usability of this website.
  • to better understand your requirements and preferences.
  • We want to improve our products and services.
  • to enhance our marketing and promotional activities.
  • For security, credit, or fraud prevention purposes,
  • for any other reason specified in an applicable Privacy Notice, click-through agreement, or other contract between you and us.
  • We share customer information with franchisees, service providers, vendors, and other companies who help us run our business around the world by providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, processing payments, and conducting surveys. These companies must follow strong confidentiality standards that are consistent with this privacy policy and the agreements we have with them.

How We Share Your Information

With third-party vendors. Hobart Shine Specialists shares information collected through this website with third-party companies who work for us or on our behalf. For example, we may use third-party vendors to design and administer our Site, conduct surveys, and assist us with our advertising efforts. These third-party providers may require information about you to carry out their functions.

With Other Site Users. You may be able to submit User-Generated Content to or through this website. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we provide and that does not constitute “Feedback” (as defined in our Terms of Use). Any personal information contained in UGC can be read, collected, or used by others.

In addition, we may use the UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. As a result, you should not have any expectation of privacy regarding the UGC you submit on or through this Site.

With Third-Party Social Media Platforms: We may offer functionality on this Site that allows you to automatically share information about your activities on this Site to a third-party social media platform (such as Facebook or Twitter). If you choose to use this feature, those who have access to your profile on the third-party site may be able to view the actions you have made, such as the products or services you have purchased. Thus, you should have no expectation of privacy in those actions.

Furthermore, if you choose to connect your profile on this Site to a third-party social media platform, we may share the information in your profile with that platform. We may also utilize third-party social media platforms to provide you with interest-based advertisements. To provide such advertisements, we may turn your email address into a unique value that can be matched by our partner company to a user on their platform. Although we do not give personal information to these platform providers, they may learn more about the people who respond to the advertising we serve.

Within the Hobart Shine Specialists Corporate Family. We may share information acquired through this Site with other companies within the Neighbourly corporate structure. These affiliate companies are entitled to use your information for their own marketing purposes in accordance with this Policy.

With our franchisees. We may share information gathered through this Site with our franchisees, who may be permitted to use your information for their own marketing purposes and in any other manner consistent with this Policy.

With other, carefully selected business partners. We may occasionally share your information with carefully selected third parties for their own marketing objectives. For example, we may collaborate with third parties to host contests or other promotions, and we may disclose the information you provide to us to participate in the contest or take advantage of the promotion. However, as required by law, we may provide you with the option to “opt-out” or “opt-in” before proceeding.

In aggregate or de-identified form. We use the information collected on this Site to construct an aggregate view of usage patterns. We may share aggregate data with third parties to help them better understand our user base. We may also share with third parties information on how certain individuals use this Site, but only in de-identified form (“Individualised Data”). Individualised Data is not personally identifiable, but it does indicate the usage patterns of a specific Site user, as opposed to all Site users together.

As part of a business transfer. Your information may be transferred to a successor organization if we sell or transfer ownership of this Site, merge with another organization, or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will be subject to this Policy and the privacy preferences you have provided to us.

To follow the law and protect our rights and those of others. We may share personal information where we, in good faith, believe it is necessary to comply with the law, a court order, or a subpoena. We may also disclose your information to prevent or investigate a potential crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property, as well as the rights, property, or safety of our users and others.

As outlined in a Privacy Notice or Click-Through Agreement. We retain the right to disseminate your information in accordance with any Privacy Notice posted on a page of this Site where you provide such information. By providing your information on that page, you consent to the dissemination of your information as specified in the privacy notice. We also reserve the right to disclose your information in accordance with any click-through agreements to which you have consented.

How We Secure Your Information?

Hobart Shine Specialists makes reasonable efforts to ensure the security of the information it collects. Although we take reasonable steps to protect your information from unauthorized use or disclosure, we cannot guarantee the security of information transmitted over the Internet or stored in our databases, and we will not be liable for security breaches beyond our reasonable control.

Children’s Privacy

You must be at least 13 years old to be permitted to use this website. We do not intentionally collect, utilise, or disclose personal information about visitors under the age of 13. If you are under the age of 13, please do not use this website.

Links to other websites.

This Policy only applies to Hobart Shine Specialist-owned websites where it is posted. Hobart Shine Specialists and its affiliates operate a variety of websites for various purposes and in several countries, each with its own set of laws. If you visit another Hobart Shine Specialists website, please review the privacy policy to find out what information is collected and how it is processed.

This Site may also include links to websites that are not owned by Hobart Shine Specialists or its affiliates. These links are given just for your convenience and do not imply any endorsement of the products offered or information provided on these websites, nor any affiliation with their operators. Hobart Shine Specialists has no control over these websites and accepts no responsibility for their data practices.

Any information you supply to third parties through their websites is subject to their privacy and data collection policies and is not governed by this Policy. We strongly advise you to read the privacy policies displayed on any website you visit before using it or entering any personal information.

Access To Your Information

If you wish to review, rectify, or update the personal information you have supplied to us via this Site, please contact us using the details provided in the following section. We will respond to your request within a reasonable time, or within the time frame specified by applicable privacy law. We will make reasonable attempts to comply with your request, as required by law.

Governing Law

This Policy will be governed by the laws of the State of Texas, United States of America, without respect for its conflict of law provisions.

Questions About This Policy or Hobart Shine Specialists’s Data Practices

If you have questions or issues about this Policy, any Privacy Notice, or Hobart Shine Specialists’s data practices, please contact us by email at : 

[email protected]

[email protected]

You can also call us at (219) 240-8625.